Delivery, Returns, Refunds and Exchanges Policy


How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. We do not refund the original shipping and handling that you paid on the order.

1. Please email donna@donnamariegifts.co.uk to request a refund.
2. Send your returned item to:
     Donna Marie Gifts
     9 London Road
     Stockton Heath
     Warington  WA4 6SG
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions
Some items cannot be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Delivery

Standard Delivery is £4.95.  We aim to dispatch all orders as quickly as possible however please allow up to 5 days for the goods to arrive with you.

We cannot deliver outside of the UK.

 

VAT

All prices on our site are in pounds sterling and are inclusive of VAT at the current rate.